Question 1

How long does shipping take?

Accepted Answer

Within Austria and Germany, non-engraved cufflinks are delivered in 3 to 5 business days from conclusion of the contract. Delivery to other countries takes 5 to 10 business days. Engraved pieces are delivered in 7 to 10 business days.

Question 2

How much does shipping cost?

Accepted Answer

Shipping within Austria and Germany is free. For international shipping, we charge a flat rate of €9.90.

Question 3

Can I return my order?

Accepted Answer

Yes, non-engraved cufflinks can be returned within the statutory 14-day withdrawal period in perfect condition. Engraved pieces are bespoke items and excluded from the right of withdrawal under § 18 (1) no. 3 FAGG.

Question 4

How are the cufflinks packaged?

Accepted Answer

Each pair is delivered in a premium Schwarzer case, gift-ready and without a price tag.

Question 5

Can I return engraved pieces?

Accepted Answer

Engraved cufflinks are custom-made and therefore excluded from returns. Please check your engraving text carefully.

Shipping & Returns

How long does shipping take?

How much does shipping cost?

Can I return my order?

How are the cufflinks packaged?

Can I return engraved pieces?